FAQs
Q1: What makes MIEBELY toys special?
MIEBELY is a factory-direct brand rooted in Chenghai. Our core strengths are officially licensed IPs, precise golden-ratio craftsmanship, and educational toys for all ages. We offer officially licensed remote control cars from luxury automotive brands such as McLaren, Bugatti, and Lamborghini, along with a wide range of toys, including 3D wooden puzzles, transforming toys, magnetic toys, and building blocks. All products use eco-friendly materials and carry triple safety certifications from the EU CE, US FCC, and China 3C standards. We combine fun and developmental value to ensure children play safely and learn happily.
Q2: What’s the difference between a licensed IP remote control car and an ordinary remote control car?
MIEBELY licensed IP remote control cars stand out because they are officially licensed and replicated with precise golden-ratio detailing. Each car comes with the official license certificate from its automotive brand. Every detail, from the logo and paintwork to signature features like Lamborghini’s scissor doors or Porsche’s iconic headlights, matches the original design. They also feature 2.4GHz anti-interference remote control technology, allowing multiple cars to run at once without signal crossover. Some models include realistic sound effects and LED lights, delivering a far superior driving experience compared to ordinary remote control cars.
Q3: What age group are MIEBELY toys suitable for?
Our toys are designed for children aged 3 to 12, with tailored options for each stage:
• Ages 3–6: Large building blocks, one-touch transforming toys, and basic magnetic tiles—focusing on early learning and motor skills.
• Ages 6–9: Multi-form transforming robots, themed building sets, and intermediate licensed remote control cars—building logic and spatial imagination.
• Ages 9–12+: Combine-and-transform mechs, mechanical building sets, and high-speed drift remote control cars—supporting advanced exploration and competitive play.
Q4: Are the materials safe for children?
Absolutely. Safety always comes first at MIEBELY. All products use child-safe materials such as food-grade ABS plastic and imported solid wood. They are free from formaldehyde and odors, with smooth, rounded edges polished multiple times to prevent scratches. Our entire range complies with leading safety standards, including EU CE, US FCC, and China 3C certifications, so parents can trust our toys completely.
Q5: Do you offer customization, like OEM/ODM or co-branding?
Yes. As a factory-integrated brand, MIEBELY provides full OEM/ODM services. Whether you need custom colors, packaging design, feature upgrades (such as adding app control or voice interaction), or co-developing exclusive products with your IP, we can deliver according to your needs. We also offer flexible minimum order quantities to suit toy stores, supermarkets, e-commerce platforms, and other sales channels.
Q6: Do you ship internationally, and how long does delivery take?
Yes, we ship worldwide. Both individual customers and wholesale buyers can use our international logistics services.
• Retail orders: In-stock items ship within 48 hours. International delivery times vary by destination—please check with our customer service for details.
• Wholesale orders: Delivery timelines are flexible based on order quantity and customization needs. Our factory’s monthly production capacity exceeds 500,000 units, ensuring a stable and reliable supply.
Q7: How should I care for and store the toys?
Care instructions vary slightly by toy type. Here are general tips:
• Remote control cars: Avoid dropping or submerging in water. Recharge batteries when low, and remove batteries if not used for a long time.
• Wooden puzzles/building blocks: Store in a dry, ventilated area away from direct sunlight or moisture. Wipe surfaces with a clean, soft cloth.
• Magnetic toys / transforming toys: Regularly check for loose parts. Keep small components away from children under 3 years old.
Q8: What if I receive a product with a quality issue?
MIEBELY ensures worry-free after-sales support. If you receive a product with a manufacturing defect (not due to misuse), please contact our customer service within 7 days of receipt. Provide your order number and photos of the issue, and we will arrange a free replacement or refund. Wholesale clients also receive dedicated after-sales support for a more secure partnership.